Reliability by Design: How AIMS Stayed Online When Others Went Down

In recent months, major outages have been reported across some of the world’s leading cloud platforms, including Azure and AWS, affecting thousands of organisations worldwide. Systems went offline, websites froze, and essential grant workflows were disrupted — reminding everyone how dependent modern operations have become on large-scale cloud providers.
At AIMS, we took note — not with alarm, but with confidence. Because even as these global platforms came under pressure, AIMS stayed online. Our users continued to manage, review, and report on their funding activities without interruption.
Built for Reliability
Reliability isn’t an afterthought for us – it’s a core design principle. From the ground up, AIMS is architected for resilience, performance, and uptime.
AIMS is built on a robust three-tier architecture, web, application, and database optimised for performance, scalability, and fault tolerance. The system operates on Oracle Cloud Infrastructure (OCI), offering high-availability virtualised environments in UK and EU sovereign regions. We also deploy AIMS to secure government clouds for protected and sensitive data.
This architecture ensures that each layer can scale independently, maintain redundancy, and recover rapidly in the unlikely event of a fault. It’s one of the reasons AIMS consistently achieves 99.99 % uptime, a 12-hour RPO/RTO as standard, and can process over 10,000 form submissions per hour on a single application–database pair.
Uptime That Speaks for Itself
While others report downtime in hours, AIMS measures reliability in years. Our uptime record consistently exceeds 99.99 %, meaning your operations keep moving through funding rounds, application deadlines, and review cycles, without the fear of disruption.
For our customers – managing multi-million-euro research and large public sector funding portfolios – that level of continuity is essential.
Resilience You Can Trust
Technology evolves fast, but our commitment to reliability never wavers. We believe grant management systems should support Grantmakers to deliver their programmes, not stall them.
That’s why we invest in robust hosting, continuous monitoring, automated failover and proactive issue prevention — so you can focus on impact, not infrastructure. Combined with our ISO 27001:2022 and Cyber Essentials Plus certifications, AIMS provides the assurance that your system will stay secure, available, and compliant.
Experience the reliability of AIMS Grant Management Software
Schedule a demo to see why leading research organisations and government departments trust AIMS to stay online
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What is grant management software?
Grant management software is used by grant makers and administrators to help manage grants, funding, accreditation, corporate giving, scholarships and other awards programmes.
Grant management software cuts down on administration time for grant makers, ensures transparency and accountability in grant giving, and allows funders to measure the impact of their grant giving by providing simple access to data.
If you are at the beginning of your journey to find the right software solution, you may feel that you don’t know the right questions to ask. Feel free to get in touch to find out what you should be asking a prospective grant management software supplier.
Let us help you get what you need.
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Whole-of-Government Grant Management: Three Shared Service Models That Work
Across government, grant management is under pressure from every direction: rising demand, tighter assurance requirements, higher expectations of transparency, and the practical challenge of running dozens (sometimes hundreds) of schemes across departments, agencies and arm’s-length bodies. A common theme sits underneath most of these challenges: fragmentation. The Problem: Why Public Sector Grant Management Is Fragmented The […]