Some of our clients
Case studies

Mosques Shared Services

MSS is a committee team set up by MUIS, the Islamic Religious Council of Singapore, as the main provider of shared financial services solution for the mosque sector In Singapore. It supports the council in providing the necessary administration platforms for MUIS programs and services that are delivered at the mosques. They disburse a variety of grants to the mosque sector.

The Luxembourg National Research Fund (FNR)

The Luxembourg National Research Fund (FNR) is the main funder of research activities in Luxembourg. Their mission is to set up a sustainable world-class research system in Luxembourg that will generate societal and economic impact.

The FNR invests public funds and private donations into research projects in various branches of science and the humanities, with an emphasis on selected core strategic areas. Furthermore, the FNR supports and coordinates activities to strengthen the link between science and society and to raise awareness for research. It also advises the Luxembourg government on research policy and strategy.


The Challenge

The objective of the contract award was for the supply and implementation of an integrated, high performance, operational and user-friendly Information System for the management of funding programmes in FNR.

The need to develop an efficient and integrated Grant Management System (GMS) with an online application service stemmed from the increasing volumes of funding programmes and projects to be managed by FNR, due in particular to a reform of the national PhD and Postdoc Grant scheme which entered into force by law in 2008 and which entrusted the FNR with the management of the PhD and postdoc.

The Solution

In January 2009, FNR decided to implement Quest's Grant Management Software – AIMS. The system was found to meet all of FNR's “On-line Grants Service” and "back office" requirements as well as offering the flexibility to allow new schemes to be added or existing schemes to be modified without the need for expensive re-programming.

The main expectations of the FNR towards the new IT System concerned a complete operational service for typical online grant management, on the basis of predefined processes, including budget management and overall reporting and statistics.


The Results

AIMS was developed with “Communities of Practice” in mind. The system therefore gives a common working forum to everyone involved in the granting process, which in the case of FNR, includes Researchers, External Reviewers, Principle Investigators, Administrators and Scientific Research Organisations. The software now enables FNR to operate an inclusive working environment bringing the Research Community together in an integrated on-line community.
AIMS now manages the three major funding activities at the FNR:

  • The AFR research-training grants for PhD and postdoc
  • The multi-annual research programmes
  • The research accompanying measure
What the client says

We have been using AIMS now for longer than a year and it has been a great help in tackling the increased number of grant applications for our research schemes in an efficient and integrated Grant Management System.

We have found that by defining properly the research schemes initially and establishing the correct information that AIMS needs to run on, that nowadays, our organization can generate and retrieve information that important stakeholders require from us, in a short time period, effortlessly and accurately.

AIMS technical support are fantastic, they listen to requirements of their customers and with every new release; there is always something novel to maintain the program up-to-date with our research schemes and the grant industry in general.

Since AIMS was introduced we have seen a huge improvement in the efficiency of the process and the governance / audit. Our auditors have commented to this fact. Also the AIMS workflow is the best in the market.

IT Manager, Fonds National de la Recherche Luxembourg